Christmas 2021 Returns
Return period until the end of January 2021
We understand that shopping for gifts should be a hassle-free, stress-free process, that is why we offer a 60 day returns policy.
However, this year we are also aware that many of you will be doing your shipping earlier than normal due to concerns over the supply of products etc. For this reason, we would like to just make it as simple as possible.
Therefore, if you are purchasing a product as a gift for Christmas 2021 then you have until January 31st 2022 to return it, so you can be confident that you have enough time to return the item after Christmas.
For information on how to start a return and our policy for specific countries, please visit our Returns & Refunds page.
Pre-Christmas delivery
Due to the impact of new Covid-19 related restrictions and the recent storms in certain areas of the UK we are seeing some slight delays in carrier networks. As such, we have proactively suspended Hermes Express and Yodel Express services temporarily and reduced the cost of DPD. If your shipment is time-dependent we would highly recommend using a premium service such as DPD or FedEx in the run-up to Christmas.
Below is a comprehensive list of the shipping cut off dates for PRE-CHRISTMAS delivery.
If you have special requirements or the delivery is time sensitive please contact us before ordering, we are always here to help : )
UK Shipping
Last Order Date | Shipping Service |
---|---|
Sunday 19th Dec | Hermes Standard |
Monday 20th Dec | Hermes Express |
Tuesday 21st Dec | Yodel Next Working Day |
Wednesday 22nd Dec | DPD Next Working Day |
Wednesday 22nd Dec | FedEx Priority |
International Shipping
Due to the ongoing shipping bottlenecks as a result of the pandemic and Brexit, we are advising that, for any international orders, you allow for any possible delays.
Last Order Date | Region | Shipping Service |
---|---|---|
Thursday 14th Dec | Australia | FedEx |
Thursday 16th Dec | Austria | FedEx |
Thursday 16th Dec | Belgium | FedEx |
Monday 20th Dec | Canada | FedEx |
Thursday 16th Dec | Czech Republic | FedEx |
Thursday 16th Dec | Denmark | FedEx |
Thursday 16th Dec | Finland | FedEx |
Thursday 16th Dec | France | FedEx |
Thursday 16th Dec | Germany | FedEx |
Thursday 16th Dec | Hungary | FedEx |
Thursday 16th Dec | Ireland | FedEx |
Thursday 16th Dec | Italy | FedEx |
Thursday 16th Dec | Luxembourg | FedEx |
Thursday 16th Dec | Netherlands | FedEx |
Thursday 16th Dec | New Zealand | FedEx |
Thursday 16th Dec | Norway | FedEx |
Thursday 16th Dec | Poland | FedEx |
Thursday 16th Dec | Portugal | FedEx |
Thursday 16th Dec | Spain | FedEx |
Thursday 16th Dec | Sweden | FedEx |
Thursday 14th Dec | Switzerland | FedEx |
Thursday 16th Dec | UAE | FedEx |
Monday 20th Dec | USA | FedEx |