Christmas Returns
We understand that shopping for gifts should be a hassle-free, stress-free process, which is why we offer a 60-day returns policy, so you can be confident that you have enough time to return the item after Christmas.
For information on how to start a return and our policy for specific countries, please visit our Returns & Refunds page.
Pre-Christmas delivery
Below is a comprehensive list of the shipping cut-off dates for PRE-CHRISTMAS delivery.
If you have special requirements or the delivery is time sensitive please contact us before ordering, we are always here to help : )
General Info – While we do not use Royal Mail as a carrier, the industrial action that is taking place by their employees is resulting in an unprecedented volume of traffic moving into other carrier networks. As such, we would advise that you allow for possible delays of 24-48 hours in your deliveries. We would advise using an express shipping option where possible.
DPD has advised that some remote postcodes are experiencing slight delays. If you would like to check your postcode before placing your order, you can do so by following this link: https://www.dpd.co.uk/pdf/DPD_Service_Disruption.pdf
UK Shipping
Last Order Date | Shipping Service |
---|---|
Monday 19th December | Evri Standard |
Tuesday 20th December | Evri Express |
Tuesday 20st December | Yodel Next Working Day |
Wednesday 21st December | DPD Next Working Day |
Wednesday 21st December | FedEx Priority |
International Shipping
Due to the ongoing shipping bottlenecks as a result of the pandemic and Brexit, we are advising that, for any international orders, you allow for any possible delays.
Last Order Date | Region | Shipping Service |
---|---|---|
Friday 16th Dec | Australia | FedEx |
Thursday 15th Dec | Austria | DPD |
Friday 16th Dec | Belgium | FedEx |
Friday 16th Dec | Canada | FedEx |
Friday 16th Dec | Czech Republic | FedEx |
Friday 16th Dec | Denmark | FedEx |
Friday 16th Dec | Finland | FedEx |
Thursday 15th Dec | France | DPD |
Wednesday 14th Dec | Germany | DPD |
Friday 16th Dec | Hungary | FedEx |
Monday 19th Dec | Ireland | DPD |
Friday 16th Dec | Italy | FedEx |
Friday 16th Dec | Luxembourg | FedEx |
Friday 16th Dec | Netherlands | FedEx |
Friday 16th Dec | New Zealand | FedEx |
Friday 16th Dec | Norway | FedEx |
Friday 16th Dec | Poland | FedEx |
Friday 16th Dec | Portugal | FedEx |
Friday 16th Dec | Spain | FedEx |
Friday 16th Dec | Sweden | FedEx |
Friday 16th Dec | Switzerland | FedEx |
Friday 16th Dec | UAE | FedEx |
Tuesday 20th Dec | USA | FedEx |