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Order by 3pm Weekdays for same day dispatch
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  COVID-19 UPDATE:

 

  All orders are currently shipping as normal, with couriers implementing contactless deliveries.

 

  Some handling/shipping times may be be slightly longer than normal due to safety measures in place to protect staff.

UK Shipping

Orders placed before 3pm weekdays will ship the same day.

Any orders placed on after 3pm Fridays, on weekends or bank holiday’s will be processed on the next possible working day, i.e. Mondays in the case of a weekend. If you are unsure or need an item by a specific date, please contact us before ordering.

(ALL UK SERVICES ARE TRACKED)

hermes
HERMES STANDARD DELIVERY
FREE
ANY ORDER VALUE
HERMES
ORDER BY 3PM – SAME DAY DISPATCH
TRANSIT: 3-5 BUSINESS DAYS
FULLY TRACKED
hermes
HERMES NEXT WORKING DAY DELIVERY
£2.99
ANY ORDER VALUE
HERMES NEXT WORKING DAY
ORDER BY 3PM – SAME DAY DISPATCH
TRANSIT: ONE BUSINESS DAY (SATURDAY DELIVERY NOT GUARANTEED, NO SUNDAY DELIVERY)
FULLY TRACKED
Yodel
YODEL NEXT WORKING DAY DELIVERY
£3.99
ANY ORDER VALUE
YODEL 24
ORDER BY 3PM – SAME DAY DISPATCH
TRANSIT: ONE BUSINESS DAY (SATURDAY DELIVERY NOT GUARANTEED, NO SUNDAY DELIVERY)
FULLY TRACKED
dpd
DPD NEXT WORKING DAY DELIVERY
£4.99
ANY ORDER VALUE
DPD
ORDER BY 3PM – SAME DAY DISPATCH
TRANSIT: ONE DAY (SATURDAY DELIVERY NOT GUARANTEED, EXCLUDES SUNDAYS AND BANK HOLIDAYS)
FULLY TRACKED WITH IN-FLIGHT UPDATES
Fedex Logo
FEDEX PRIORITY (NEXT WORKING DAY)
£5.99
ANY ORDER VALUE
FEDEX PRIORITY
ORDER BY 3PM (MON – THU) – SAME DAY DISPATCH
TRANSIT: NEXT DAY (EXCLUDES WEEKENDS AND BANK HOLIDAYS)
FULLY TRACKED
dpd
DPD SATURDAY DELIVERY*
£10.00
ANY ORDER VALUE
DPD
ORDER BY 3PM (FRIDAY) – SAME DAY DISPATCH
TRANSIT: ONE DAY (EXCLUDES SUNDAYS AND BANK HOLIDAYS)
FULLY TRACKED
hermes
HERMES (Isle of Man)
£5.99
ANY ORDER VALUE
HERMES
ORDER BY 3PM – SAME DAY DISPATCH
TRANSIT: 3-5 BUSINESS DAYS
FULLY TRACKED

Northern Ireland

Yodel
YODEL STANDARD DELIVERY
FREE
ANY ORDER VALUE
YODEL STANDARD NI
ORDER BY 3PM – SAME DAY DISPATCH
TRANSIT: UP TO 5 BUSINESS DAYS (SATURDAY DELIVERY NOT GUARANTEED, NO SUNDAY DELIVERY)
TRACKED
Yodel
YODEL EXPRESS DELIVERY
£3.99
ANY ORDER VALUE
YODEL EXPRESS NI
ORDER BY 3PM – SAME DAY DISPATCH
TRANSIT: UP TO 2 BUSINESS DAY (SATURDAY DELIVERY NOT GUARANTEED, NO SUNDAY DELIVERY)
FULLY TRACKED
dpd
DPD TWO DAY DELIVERY
£7.99
ANY ORDER VALUE
DPD
ORDER BY 3PM – SAME DAY DISPATCH
TRANSIT: TWO BUSINESS DAYS (SATURDAY DELIVERY NOT GUARANTEED, EXCLUDES SUNDAYS AND BANK HOLIDAYS)
FULLY TRACKED WITH IN-FLIGHT UPDATES

Shipments to the EU (except for DE, FR, IT, ES) temporarily suspended – Updated 22/02/21

We are pleased to announce that we have resumed services to Germany, France, Italy and Spain. However, due to ongoing problems with EU customs at the UK/EU border as a result of Brexit, we have temporarily suspended orders to the rest of the EU.

We will update this as soon as the services resume.

Please contact us if you have any questions.

International Shipping

(Austria, France, Germany, Italy & Spain)

SHIPMENT TRACKING IS PROVIDED FOR ALL INTERNATIONAL SERVICES

NOTE: Shipping cost is more for some large items. Please use the shipping calculator on the shopping cart page to calculate the exact rate.

Duties and Taxes

(Austria, France, Germany, Italy & Spain)

On 01/01/2021 the UK left the EU single market. From that day forth any orders placed from locations outside the UK may incur additional duties and taxes to be paid on arrival in the destination country (if applicable). This will depend on whether the shipment is below the “de minimis” value for your country.

If the delivery address is in Austria, France, Germany, Italy or Spain, we will ship your order on a service that is “Duties Paid”. This means that the VAT tax amount and any fees will be charged at the checkout and you will not need to pay any duties or taxes on delivery.

COUNTRYCOSTSERVICE
AUSTRIA (1-3 DAYS)£13.99FEDEX (DUTY & TAX PAID)
FRANCE (2 DAYS)£12.00FEDEX (DUTY & TAX PAID)
GERMANY (2 DAYS)£12.00FEDEX (DUTY & TAX PAID)
ITALY (1-3 DAYS)£13.99FEDEX (DUTY & TAX PAID)
SPAIN (1-3 DAYS)£13.99FEDEX (DUTY & TAX PAID)

International Shipping (Rest of world)

SHIPMENT TRACKING IS PROVIDED FOR ALL INTERNATIONAL SERVICES

NOTE: Shipping cost is more for some large items. Please use the shipping calculator on the shopping cart page to calculate exact rate.

Duties and Taxes

On 01/01/2021 the UK left the EU single market. From that day forth any orders placed from locations outside the UK may incur additional duties and taxes to be paid on arrival in the destination country (if applicable). This will depend on whether the shipment is below the “de minimis” value for your country. For example, if you are in the EU, the shipment value threshold above which duties are payable is €150 and €22 for VAT taxes (from 01/07/2021 the VAT threshold will be €0, above which VAT will be due).

Regarding VAT taxes, if the tax amount is calculated and shown at the checkout then this means your order will ship with the taxes and duties already paid. This is likely to be the case for Germany, France, Italy, Spain and Austria.

However, we advise that you check first with their local customs and excise office before ordering, as the recipient in most cases will be liable for these charges. If you have any questions, please contact us.

Below are the de minimis values for import duties in some of our most popular shipping destinations.

CountryDuty De Minimis ThresholdTax De Minimis Threshold (VAT/GST)
AustraliaAUD 1000AUD 1000
AustriaEUR 150EUR 22
BelgiumEUR 150EUR 22
CanadaCAD 150CAD 50
ChinaCNY 50 (Duty and VAT Payable)CNY 50 (Duty and VAT Payable)
Czech RepublicEUR 150EUR 22
DenmarkDKK 1150DKK 80
EstoniaEUR 150EUR 22
FinlandEUR 150EUR 22
FranceEUR 150EUR 22
GermanyEUR 150EUR 22
GreeceEUR 150EUR 22
Hong Kong00
HungaryEUR 150EUR 22
Iceland00
IndiaINR 1000.00INR 0.00
IndonesiaUSD 30
IrelandEUR 150EUR 22
ItalyEUR 150EUR 22
JapanJPY 10,000JPY 10,000
LatviaEUR 150EUR 22
LithuaniaEUR 150EUR 22
LuxembourgEUR 150EUR 22
MalaysiaRM 5000
MexicoUSD 50USD 50
NetherlandsEUR 150EUR 22
New ZealandNZD 1000NZD 1000
NorwayNOK 350NOK 350
PolandEUR 150EUR 22
PortugalEUR 150EUR 22
Russian FederationEUR 200EUR 200
Saudi ArabiaSAR1000.000
SingaporeSGD 400SGD 400
SloveniaEUR 150EUR 22
South KoreaKRW 150,000KRW 150,000
SpainEUR 150EUR 22
SwedenSEK 1500SEK 1500
SwitzerlandCHF 5CHF 5
TaiwanTWD 2000TWD 2000
ThailandTHB 10000
TurkeyEUR 30EUR 30
United Arab EmiratesAED 1000AED 1000
United KingdomGBP 135GBP 15
United StatesUSD 800USD 800

Internation Shipping Product Restrictions

Please note that due to agreements with our suppliers we are not able to ship the following products to the USA or Canada:

Helmets or protection equipment / Levi’s all products

If you add any of these items to your cart and select shipping destination USA or CANADA you will be prompted to remove them from your cart before being able to place your order.

We apologise for any inconvenience.

COUNTRYCOSTSERVICE
AUSTRALIA (3-5 DAYS)£24.99 – £49.99 (size dependent)FEDEX
BELGIUM (2-4 DAYS)£11.99FEDEX
CANADA (2-3 DAYS)£19.99 – 39.99 (size dependent)FEDEX
CROATIA (7-10 DAYS)£19.99FEDEX
CZECH REP. (3-5 DAYS)£15.99FEDEX
DENMARK (2-4 DAYS)£13.99FEDEX
FINLAND (3-7 DAYS)£13.99FEDEX
GREECE (3-5 DAYS)£13.99FEDEX
HUNGARY (3-5 DAYS)£15.99FEDEX
HONG KONG (2-5 DAYS)£24.99 – £44.99 (size dependent)FEDEX
ICELAND (3-5 DAYS)£24.99 – £44.99 (size dependent)FEDEX
IRELAND (2-3 DAYS)£12.00FEDEX
JAPAN (2-5 DAYS)£24.99 – £44.99 (size dependent)FEDEX
JORDAN (5-7 DAYS)£24.99 – £44.99 (size dependent)FEDEX
LUXEMBOURG (2-3 DAYS)£11.99FEDEX
MEXICO (3-5 DAYS)£24.99 – £49.99 (size dependent)FEDEX
NETHERLANDS (2-3 DAYS)£11.99FEDEX
NEW ZEALAND (7-10 DAYS)£24.99 – £49.99 (size dependent)FEDEX
NORWAY (3-5 DAYS)£19.99FEDEX
POLAND (3-5 DAYS)£15.99FEDEX
PORTUGAL (3-5 DAYS)£13.99FEDEX
QATAR (5-7 DAYS)£24.99 – £44.99 (size dependent)FEDEX
REP. OF IRELAND (5 DAYS OR 2 DAYS)*£6.50 / £7.99HERMES / DPD*
SINGAPORE (3-5 DAYS)£24.99 – £44.99 (size dependent)FEDEX
SLOVAKIA (3-5 DAYS)£15.99FEDEX
SLOVENIA (3-5 DAYS)£15.99FEDEX
SWEDEN (3-5 DAYS)£13.99FEDEX
SWITZERLAND (3-5 DAYS)£19.99FEDEX
UEA (5-7 DAYS)£24.99 – £44.99 (size dependent)FEDEX
USA (2 DAYS)£19.99 – 39.99 (size dependent)FEDEX

Parts of the UK with longer shipping times

Due to the geographical location of some areas within the United Kingdom shipping transit times may be slighlty longer than quoted in the following areas, as such we cannot guarantee next day delivery: AB13, 14, 21-23, 30-45, 51-56, 99 and all IM – Isle Of Man, BT – Belfast, IV – Inverness, PH – Inverness, PA – Renfrewshire, KY – Kirkcaldy, KW – Orkney Isles. TR20,21,22,23 – Truro, HS – Isle Of Lewis, ZE – shetland, GY – Guernsey, JE – Jersey, The Isle of White.

Daily cut off for same day dispatch

Please note that we advise that any orders that are placed before 3pm on week days, are usually dispatched the same day, however, this can be affected during busy periods such as Christmas. Any orders placed on weekends or bank holiday’s will be processed on the next possible working day, i.e. Mondays in the case of a weekend. If you are unsure or need an item by a specific date, please contact us before ordering.

I have placed my order, what happens next?

Once you have placed your order and payment has been successful, you will receive an email with your order confirmation. We will then process your order as quickly as possible and ship it using the service selected at check out. Once shipped, we will update the status of your order to “complete” and you will receive an email (and text if selected) confirmation that your order has shipped.  You can then check further progress of your order by logging into your my account area of our website where you will be able to see all the tracking details for each order placed and see live updates by clicking the “track” button.

Note: If you have not received an order confirmation or shipping confirmation, please check your email spam / junk folder. Email providers like Gmail and Hotmail have quite aggressive spam filters and it is likely that your email will be there.

* Christmas is a busy time of year and we want to make sure you get your order in time for the big day. If you have a coupon code that upgrades you to next day shipping, it is likely that it will be shipped using the a Next Day service. This is a 1 day service, however, this is not “guaranteed” especially when the courier has a lot of volume through their network at busy times of the year. Please contact us before ordering if your order is time sensitive or order using the appropriate guaranteed service.

* We ship UK orders as standard with Hermes (up to) 3 day service, please note however, that while Hermes aim to deliver all parcels within this time frame, they advise to allow “up to 5 working days” for delivery during periods of peak volume.

*  Our guaranteed next day by 12pm service is provided for delivery on business days, this does not include Saturday or Sunday. We advise that if you want to order on Friday for Saturday guaranteed delivery you order before 3pm on Friday and select “Saturday Delivery by 12pm” at the checkout. No courier collects shipments from us on Saturday or Sunday, so any orders placed on a guaranteed next day service on a on either day will be shipped on Monday and delivered Tuesday (excluding bank holidays).

*  There is a surcharge of £2 to ship skateboard decks to the Republic of Ireland due to their unsual shape and carrier restrictions. Transit time for Hermes is up to 5 working days and 2 days for DPD.

** For international shipping, this involves more complex logistics as your parcel may be handled and delivered by a local network / agent or held at customs if duties are required to be paid. As such, please allow for this on top of our transit times. Please contact us before ordering if you have any questions.

*** If you are out side the EU than you may be liable to pay tax and duties on receipt of the goods into your country. This depends on the tariff per country so please contact us before ordering if you are not sure.

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